The problem this system solves
Parents of a child with special needs share one deep fear: when I am gone, who will take responsibility for my child — and how will anyone know that responsibility is being met? LifeCare 360 is a structural answer to that question.
Today, care records live in handwritten logbooks, accounts sit in separate registers, and nothing records who takes over when a guardian is no longer there. The same information has to be asked for again and again, critical details are lost at every handover, and when neglect happens no one can establish who was responsible. This system exists to close all three gaps at once.
The campus today — 24 September 2026
| Measure | Completion |
|---|---|
| Medication given | 96% |
| Therapy sessions | 91% |
| Meals recorded | 94% |
| Daily care log | 89% |
Six promises the system keeps
Care at home: trained Muktodana staff go to a family's home and care for their child there, with the same records and reporting as on campus. Outings, group activities and travel: planned, consented and tracked from departure to return, with families kept informed throughout.
Buildings and residence management
Muktodana currently operates one building, home to adult residents, children and live-in staff. A second building will be added in future, and more if needed. That is why the number of buildings is never fixed anywhere in the system — buildings, floors, wards, rooms and beds can all be added, changed or closed as the organisation grows.
One building today, two tomorrow, more later — the structure of the system stays the same. Adding a building needs no programming and no new software release. Register the building in Settings, define its floors, wards, rooms and beds, and the dashboards, reports, monitoring, cleaning schedules and shift rosters all follow the new structure automatically.
Six levels of location
Every resident, staff member, incident, maintenance ticket and cleaning record is tied to a point in this hierarchy. Any report can therefore be broken down by building, floor or ward — and when a new building is added, it joins those breakdowns on its own.
Building register
Building 1 — beds and residence today
| Status | Beds | Share |
|---|---|---|
| Occupied | 14 | 58.3% |
| Ready | 8 | 33.3% |
| Under repair | 2 | 8.3% |
| Total | 24 | 100% |
Zones in Building 1 and on campus
The trust sets the number of beds in the children's residence and the staff residence, and can change it at any time. Whether it is one person or a hundred, the system works the same way. Moving a zone from one building to another — for example, relocating the children's residence when the second building opens — is done from Settings, and every resident's full history stays intact.
Today's cleaning check — proven with photos
Maintenance — from report to resolution
An example — Ward A, room A-18
| When | What happened | Status |
|---|---|---|
| 09 Sep · 07:40 | The ward caregiver reports that the air conditioner is not cooling and the resident is uncomfortable. Ticket MNT-2409-031 is opened. | Reported |
| 09 Sep · 09:15 | Assigned to the campus technician. | Assigned |
| 10 Sep · 11:00 | Diagnosis — compressor failure. Asset code ASSET-AC-018. | Diagnosed |
| 10 Sep · 14:20 | Resident Nakibul Islam (R-005) moves to room A-20. The guardian is told the same day. | Mitigated |
| 12 Sep | Repair cost of ৳ 12,400 awaits operations approval. The ticket is 3 days old — past the 48-hour target. | Delayed |
Bringing the second building online
| Step | What needs doing | Responsible | What the system does itself |
|---|---|---|---|
| 01 | Register the building — name, code and type of use (residential, non-residential or mixed) | Trustee or operations manager | Adds the new building as its own breakdown in dashboards and reports |
| 02 | Define floors, zones, rooms and beds | Operations manager | Updates total bed count and capacity automatically |
| 03 | Allocate or move residents | Operations manager & medical director | Checks room suitability against support level and records that guardians were informed |
| 04 | Assign staff and night cover | Operations manager | Switches on per-building headcount and staffing-gap alerts |
| 05 | Connect cameras, doors and cleaning zones | Facility lead | Extends monitoring, privacy zones and photo-verified cleaning to the new building |
The system matches each resident's support level against where their room is. If someone with a high support level is far from the nurse station, or a resident who has fallen should move closer to the night station, the system flags it as a suitability alert on its own. Three rooms have changed in the last 30 days, and the guardian was informed every time. Once the second building opens, moves between buildings will be recorded under the same rules.
A day in the life of a resident
Syed Farodeen Rahman (Aadit), registration number R-001 — Building 1, residential Ward A, room 12, support level 4. Below is what the system does for him over an ordinary day. The names are real; the times, events and reference numbers are an illustrative example of how the system works.
In a later phase, guardians will be able to see daily updates and live location, give consent and check fund balances from their own phones. That app is still in development. Until then, parents follow their child live through the web portal, staff carry out the other tasks in the web system, and every step is audited in exactly the same way.
Care beyond the campus — at home, on outings, on the road
Two new services take Muktodana's care beyond its own walls. With care at home, trained staff go to a family's home and look after their child there. With outings, group activities and travel, residents take part in life outside — planned, consented and tracked from departure to return. Both run inside the same system, with the same records and the same accountability as care on campus.
Care at home — from request to report
What the family sees during a visit
| When | What happens | What the family sees |
|---|---|---|
| 09:40 | The caregiver leaves campus for the scheduled home visit. | On the way · expected at 10:15 |
| 10:12 | Checks in at the home — the time and location are recorded. | Arrived at 10:12 |
| 10:15–12:15 | Care-plan tasks — personal care, therapy exercises, lunch and an activity. | Each task ticked off as it is done |
| 12:20 | Checks out. Visit notes, and anything the family should know, are recorded. | A visit report, with photos if consented |
| Month end | Visits are totalled against the care plan and billed through accounts. | A monthly statement |
A home visit is recorded exactly like care on campus — who went, when they arrived and left, what was done, and anything the family should know. A late or missed visit alerts the operations manager straight away, and staff are protected too: every visit has a check-in, and a visit that runs past its time is flagged.
Outings, group activities and travel
Every trip — planned, consented and tracked
On a trip, each resident's wearable gives the same protection as on campus — if someone moves away from the group, the escort is alerted at once, and families can follow the group's location live. Group outings are paid from the activities budget; a personal trip comes from that resident's own fund. Aadit's family trust deed, for example, names entertainment and recreation — "visits, outings, or trips suited to Aadit's comfort and wellbeing" — as a purpose the trust pays for.
Seventeen modules
Every module has its own colour and letter code, and appears in the same order in the sidebar of every screen. A module a staff member cannot access simply does not appear in their sidebar — so there is no way to wander into someone else's information by mistake.
- Top list of urgent actions
- Key figures — 14 residents, 7 day students
- Activity over the last 24 hours
- Management · care team · trustee · daily operations
- Diagnosis profile — diagnosis, medication, therapy, behaviour & triggers
- Personal profile — family tree, photos, interests, motivation
- Sensitive information in a restricted section
- Daily life · education · personal finance · files
- Communication profile — how each person expresses themselves
- Education plan goals and progress
- Class and session planning
- Day student attendance
- Vocational training and supported employment
- Medication administration record — four rounds a day
- Therapy progress against baseline
- Seizure and health monitoring
- Appointments and external consultations
- Medicine stock and expiry alerts
- Incident detail and investigation
- Monitoring wall and privacy zones
- Geofence and wearable alerts
- 48-hour review rule
- Visit requests, needs assessment and care plan
- Staff scheduling and routes to each home
- Check-in and check-out with time and location
- Visit notes and a report for the family
- Visit fees billed through accounts
- Dietary restrictions for each person
- Weekly menu with alternatives
- No-beef instruction for two residents
- Daily cost per resident
- Building register — add new buildings as needed
- Room and bed allocation, with suitability checks
- Maintenance tickets and asset history
- Mandatory before-and-after cleaning photos
- Automatic alerts when stock runs low
- Item master and stock detail
- From requisition through to delivery
- Oxygen and first-aid supply expiry
- Collection and delivery records
- 4 resident loads and 6 commercial loads
- Delivery by building and ward
- Group activity calendar
- Outing and travel planner, with guardian consent
- Vehicle booking, driver and escort assignment
- Passenger lists and 1:1 support needs
- Live location and headcounts during trips
- Register of 32 staff
- Shift rosters and attendance
- Shift handover board
- Live-in staff listed by building
- Control of the ৳ 1.20 crore annual budget
- Donations and fundraising
- Personal funds — 14 ledgers · family trust accounts
- Procurement and vendor management
- Payroll and staff costs
- Annual budget by head, with monthly allocations
- Live spend against budget and remaining balance
- Requisitions and approval chain
- ৳ 50,000 tier and ৳ 10 lakh threshold
- Budget reports for trustees
- Register of 24 guardians
- Trust deeds, succession and arbitration panel
- Six-step consent and decision process
- Visit and call scheduling
- Complaints and feedback
- Ready-made and custom reports
- Audit log — who viewed what, who changed what
- Trustee pack prepared automatically
- Organisation, building and room structure
- Roles and permission matrix
- Modules and approval workflows
- Privacy and data retention policy
These seventeen modules appear in the same order on every screen — Care → Operations → Finance → Governance. Learn one screen and the other sixty-six feel familiar, because the layout of header, key figures, work area and detail table is identical throughout.
Nine roles, one permission matrix
Everyone signs in as themselves and sees only the information within their own responsibility. One system, nine different views — and who looked at what is written to the audit log too.
The nine roles
Permission matrix
| Module | Trustee | Operations | Nurse | Caregiver | Teacher | Guardian |
|---|---|---|---|---|---|---|
| Individual 360 profile | F | F | E | E | V | — |
| Daily care log | V | F | E | F | V | — |
| Medical & medication | V | V | F | V | — | — |
| Education & education plans | V | V | — | V | F | V |
| Safeguarding & incidents | F | E | E | E | V | — |
| Financial detail below ৳ 10 lakh | F | V | — | — | — | — |
| Resident personal funds | F | V | — | — | — | V |
| Guardian consent register | F | E | V | — | — | V |
| Staff roster & handover | V | F | E | V | V | — |
| Reports & audit log | F | V | — | — | — | — |
Permission changes are audited too
| Date | User or role | Change | Approved by | Reason | Result |
|---|---|---|---|---|---|
| 11 Sep | Role · Operations manager | Granted edit rights on safeguarding | Farhana A. Rahman | Cover during safeguarding lead's leave | Applied |
| 09 Sep | A caregiver account | Requested view of safeguarding data | — | Investigating an incident | Denied |
When someone types a name into the global search, the results are filtered by their role. A caregiver and a trustee searching for the same word see different lists — and the search itself is written to the audit log. Typing a registration number takes you straight to that resident's profile.
The guardianship and consent framework
Even when parents are no longer there, the system knows who takes responsibility, who makes decisions, and how much each person may approve on their own. This is the most important part of the system.
Countless families in Bangladesh live with one specific fear — what will happen to our child after us? This module is the institutional answer. For each of Muktodana's 14 residents, it records now — while parents are here to decide — who takes over, how decisions are made and how disagreements are settled.
Aadit's line of guardianship — set by his family's trust deed
The arbitration guideline — how decisions are made and disputes settled
From the Aadit Financial Management Trust deed. Every family can register its own deed, and the system applies each one exactly as written.
| Question | What the deed says | What the system does |
|---|---|---|
| When does it apply? | Only when both parents are absent or unable to make decisions. While one parent is alive and capable, the deed is not active. | Keeps the parents as decision-makers, and switches to the trust only when that change is recorded |
| Who decides? | The 13 trustees, by majority vote. Ms. Aryana Eelma Rahman must take part and vote for any decision to be valid. | Counts the votes, and never marks a decision valid without Aryana's vote |
| If Aryana cannot take part? | The remaining trustees and family must revalidate the trust legally. For bank matters, she may appoint an acting signatory in writing or electronically. | Holds trust decisions until revalidation is recorded, and logs any acting signatory |
| How is money released? | Five signatories on every trust account, one of them mandatory. Every withdrawal needs the mandatory signatory's approval, confirmed by email or another recorded form. Asset sales and purchases follow the same rule. | Stores the confirmation with each payment — no confirmation, no payment |
| What if trustees disagree? | A majority decision first. If it is still unresolved, the Family & Friends Arbitration Panel decides — whichever of its 12 members are alive and able to take part. | Opens a dispute record, notifies the panel and records its decision |
| Is the panel's decision final? | Yes — final and binding, unless it is overturned by a legal authority. | Locks the decision into the audit trail |
| How long does it last? | For Aadit's lifetime. It can be changed only with court approval, or dissolved if 90% of trustees vote for a better, more secure arrangement. | Records any change together with its approval |
| Who watches the care? | The trustees check and monitor Muktodana's services, may advise its management in writing, and receive transparent accounts every year. | Gives trustees a view of Aadit's care and spending, and prepares the annual report |
The deed is governed by the laws of Bangladesh.
Up to ৳ 2 lakh: the active guardian can decide alone.
Above ৳ 2 lakh: approval from the board of trustees is required.
Sedation or anaesthesia: whatever the cost, the system will never approve without the family's consent.
Six steps from request to decision
Decisions waiting, by type
| Type of consent | Waiting | Status |
|---|---|---|
| Medical procedure or sedation | 1 request · urgent | Urgent |
| Spending above ৳ 10,000 | 1 request | Pending |
| Outings and travel | 1 group outing · 2 consents outstanding | Pending |
| Photo and media sharing | 1 renewal | Routine |
| Changes to an education plan | No requests | Clear |
The ones that cannot wait
| Resident | Situation | Action |
|---|---|---|
| R-001 · Syed Farodeen Rahman (Aadit) | Dental treatment under sedation · parents asked for consent · 36-hour clock running | Guardian |
| R-007 · Saadman Tanvir Tikhon | Consent lapses within 7 days · renewal reminder sent | Renew |
| R-009 · Srishti Neelormi Ahsan | Group outing this week · travel consent still needed | Consent |
An urgent decision is needed late at night. The primary guardian is not answering. The doctor is waiting — whose consent do they take, and who carries responsibility for the decision? Nothing is written down. In LifeCare 360 that answer is settled before the emergency happens. If no one can be reached within the set time, the system itself passes the decision to the next tier and, if necessary, to the board of trustees — and that handover is permanently recorded. In the last 30 days, 8 decisions were approved this way.
Full budget management and financial transparency
LifeCare 360 manages the trust's entire budget and finances in one place — the overall annual budget and every budget head, income and spending, bank accounts and signatories — while each resident's personal fund and family trust stay completely separate. Every figure is live, every payment sits behind a chain of approvals, and the report to trustees prepares itself.
Not just a record of expenses: the whole financial picture of the trust — what was approved, what has been spent, what is committed, what remains, and where every taka came from — visible to trustees at any moment and reported to them automatically.
The trust's budget at a glance
| Budget head | Budget | Spent | Remaining | Used |
|---|---|---|---|---|
| Medical & therapy | ৳ 30 lakh | ৳ 12.4 lakh | ৳ 17.6 lakh | 41% |
| Food & nutrition | ৳ 22 lakh | ৳ 9.8 lakh | ৳ 12.2 lakh | 45% |
| Facility & utilities | ৳ 18 lakh | ৳ 7.2 lakh | ৳ 10.8 lakh | 40% |
| Care staff salaries | ৳ 25 lakh | ৳ 8.5 lakh | ৳ 16.5 lakh | 34% |
| All other heads | ৳ 25 lakh | ৳ 4.6 lakh | ৳ 20.4 lakh | 18% |
| Total | ৳ 1.20 crore | ৳ 42.5 lakh | ৳ 77.5 lakh | 35% |
What full budget management covers
Two funds that never mix
| Question | Institutional budget | Personal fund |
|---|---|---|
| Where it comes from | The trust, donations and fundraising | Deposited directly by the family, or by the family's trust |
| Size | ৳ 1.20 crore a year · ৳ 42.5 lakh spent · ৳ 77.5 lakh remaining | 14 separate ledgers · one currently at a zero balance |
| Who approves spending | A six-step chain, ending with a trustee's signature | Only for that resident · guardian consent required |
| What it pays for | Medicines, food, salaries, building maintenance, utilities | Personal trips, external medical care, special needs |
| Aadit's example | MRI scan · requisition REQ-2409-118 · ৳ 32,400 · medical head | External MRI · paid from the family's deposit |
Family trust accounts — the Aadit Financial Management Trust
- Living — housing, food, clothing and supervised living under Muktodana Living Home management
- Health — medication and healthcare, including treatment for any illness, major or minor
- Recreation — visits, outings and trips suited to Aadit's comfort and wellbeing
- Personal purchases — necessary or favourite items that improve his quality of life
- Anything more — needs beyond the regular monthly costs, on review and decision of the trustees
How spending is approved — from requisition to payment
An example requisition — REQ-2409-118
| Step | Detail | Status |
|---|---|---|
| Subject | MRI scan · external hospital. Clinical reason — assessment after the fall (INC-2409-018). Resident — Aadit · R-001. | — |
| 01 · Raised | Medical director · 10 September 2026, 16:22 | Done |
| 02 · Budget check | Accounts · 11 September, 08:05 — note: ৳ 17.6 lakh remains in the medical head | Done |
| 03 · Operations approval | Operations manager · 11 September, 09:40 | Done |
| 04 · Guardian consent | Parents — Syed Mushfiqur Rahman & Farhana A. Rahman · on file | Done |
| 05 · Trustee signature | Routed to another trustee, because the managing trustee is Aadit's mother · awaiting decision | Pending |
| 06 · Payment | A voucher is created once approved | Not started |
Money spent with nothing in the budget to cover it — in this system that cannot happen, because a different person checks each step and every action is time-stamped in the audit trail. Nobody approves spending on their own family member: when a trustee is related to a resident, the system passes that signature to another trustee. And when the expense is personal to a resident, there is no way past step four without the family's consent — not even for a trustee.
How the system responds in an emergency
Four kinds of emergency each have their own protocol — medical consent, safety, buildings and finance. Every one has a set time limit, a named person responsible, and a permanent record.
An emergency does not mean loosening the rules — it means rules written in advance take effect quickly. Every escalation has a clock (36 hours, 48 hours), a named person responsible, and a permanent record of the decision. With all three in place, nobody is left uncertain even in a crisis.
The daily workflow
From early morning to late at night — which staff member does what in the system, and when. 32 staff and three shifts, all under one schedule, however many buildings there are.
| Time | Task | Responsible | Module |
|---|---|---|---|
| 06:30 | Night shift signs the handover record, with details of anything that happened overnight. | Night caregiver | Staff & roster |
| 07:00 | Wake-up logged for each resident. Dietary restrictions and special instructions checked. | Day caregiver | Individuals |
| 07:15 | Handover board signed — from the night caregiver to the day caregiver. | Both shifts | Staff & roster |
| 07:30 | Morning medication round and confirmation. Any missed dose alerts the medical director. | Nurse | Medical |
| 08:00 | Breakfast served, checked against each person's dietary restrictions. | Kitchen staff | Food |
| 08:47 | Morning doses complete — confirmed for 13 of 14 residents. | Care team · Wards A & B | Medical |
| 09:00 | Therapy sessions start. Session notes recorded and compared with baseline. | Therapist | Education |
| 09:30 | Home care visits begin. Each visit is checked in and out at the family's home, and the family sees it live. | Home care staff | Home care |
| 10:00 | Photo before cleaning each room, and another after. A ticket if maintenance is needed. | Cleaning staff | Facility |
| 12:00 | Vital signs recorded — blood pressure, oxygen, pulse, temperature. Seizure monitoring. | Nurse | Medical |
| 13:00 | Lunch — one of five sittings a day. Amount eaten recorded. | Kitchen staff | Food |
| 15:00 | Afternoon group activities and education plan progress updated. Vocational sessions. | Teacher & caregiver | Education |
| 17:30 | Afternoon medication round confirmed. | Nurse | Medical |
| 19:00 | Dinner. Evening routine and daily care log completed. | Caregiver | Individuals |
| 20:00 | Daily dashboard recalculated. Every figure and progress bar is updated. | System, automatically | Dashboard |
| 21:00 | Night headcount by building and zone — how many residents and staff are in each zone of each building. | Night supervisor | Facility |
| 22:00 | Night medication. Handover prepared. Exit-risk list checked again. | Nurse & night staff | Medical |
The caregiver would write notes in a logbook, the nurse would keep medication in a separate register, and the kitchen would never know who must not have lentils. The night caregiver would pass on what happened by word of mouth, with nothing written down. The doctor on the morning round would be unable to find the previous night's handover note. Now all the information is in one system, available to everyone, instantly — and once written, it cannot be deleted.
The screens
The first phase delivers 67 web screens. The main ones are shown below as they appear in the actual design. Mobile app screens are not part of this phase — they will be added later. The screens show sample data from the design file; the names and figures elsewhere in this guide reflect the campus today.












The seventeen-module sidebar on the left; along the top, the breadcrumb, sync status, language toggle and date. Below that, four key figures, then the main work area, and finally the detail table with a link to the audit trail. Once someone has learned one screen, they need no new training for the rest — which is what makes training fast.
Technology and infrastructure
Designed for the realities of Bangladesh — power cuts and internet outages must never stop care records being kept.
Built in the first phase
Added in a later phase
The first need is a reliable central record — one in which the data structure, permission boundaries and approval chains are settled. Without that foundation, a mobile app would just become another incomplete source of records. So app development begins only once the web system is fully live and stable.
No internet? The local server keeps running on its own and syncs when the connection returns.
No power? The server runs on an uninterruptible power supply, and the campus has a generator.
Alarms and notices? Sensors, security alarms and digital notice boards all run from the local server, so they keep working offline.
Difficulty reading? Picture- and colour-led navigation, large buttons and plain language.
English or Bangla? Every screen has a language switch.
There are no cameras in bedrooms or bathrooms — privacy zones are defined in the system itself. Only corridor cameras are used as evidence in incidents. How long each kind of data is kept is written down as policy, and the six restricted datasets are marked separately — opening them needs trustee approval.
Implementation roadmap — 78 weeks
Eighteen months are divided into seven phases. Each phase ends with something usable, so nothing waits until the very end. The web system goes fully live in week 48, the first annual review falls in month 12, and the mobile app and analytics are added in months 13 to 18.
- Workshops with every department — care, nursing, kitchen, cleaning and trustees
- Survey the current building's floors, zones, rooms and beds; define needs for the second building
- Finalise requirements and set priorities for the seventeen modules
- Design the database structure and the permission matrix for nine roles
- Present the prototype to the board of trustees for final approval
- Set up the development environment and version control
- Sign-in and role-based access control
- Turn the design system into code and add Bangla typography
- Build the seventeen-module sidebar, header and notification framework
- Dynamic building structure — buildings, floors, zones, rooms and beds in any number
Users can sign in, the seventeen-module sidebar is in place, and the dynamic building structure is established in the system.
- Create and edit resident profiles
- Daily life section
- Daily care log
- Shift handover board
- Resident directory and search
- Behaviour and triggers section
- Communication profile
- Education plans and goals
- Class and session timetable
- Day student attendance
- Four dashboard screens
- Urgent actions list
- Activity over the last 24 hours
- Role-aware search
- Alpha test — five staff members
Caregivers can log their daily work in the system, full resident profiles are available, and the dashboard gives an overall picture.
- Medication administration record — four rounds a day
- Vital signs and history charts
- Therapy sessions and baseline comparison
- Seizure and health monitoring
- Medicine stock, expiry and oxygen
- Building register — with the ability to add new buildings
- Room and bed allocation, with suitability checks
- Maintenance tickets and asset history
- Photo-verified cleaning
- Food, inventory, laundry, outings & travel, and shift rosters
- Home care — visit scheduling, check-in and visit reports
Nurses confirm medication digitally, every building's rooms and beds are in the system, and cleaning photos are stored. Beta test — two weeks of use with the full staff team.
- Full budget management — heads, allocations, live figures
- Approval chain for every requisition
- ৳ 50,000 tier and ৳ 10 lakh threshold
- 14 personal ledgers and family trust accounts
- Vouchers, audit trail and trustee reports
- Register of 24 guardians
- Succession, trust deeds and arbitration panel
- Six-step consent and escalation
- 36- and 48-hour timers
- Visits, contact and complaints
- Biometric doors and exit alarms
- IoT sensors — smoke, gas, temperature
- Wearables and live location for parents
- Security cameras, privacy zones, notice boards
- Local server live and tested
The trust's whole budget is managed in the system, consent escalation runs automatically, and every building's doors, sensors, cameras and notice boards are connected — with parents able to follow their child live.
| Team | Topics | Time |
|---|---|---|
| Caregivers | Daily log, incidents, handover | 3 days |
| Nurses | Medication record, vital signs | 3 days |
| Kitchen & cleaning | Dietary restrictions, photos, tickets | 1 day |
| Teachers & therapists | Education plans, therapy records | 2 days |
| Accountants | Requisitions, budget, ledgers | 2 days |
| Operations manager | Operations modules, buildings, rosters | 2 days |
| Trustees & medical director | Dashboards, approvals, reports | 1 day |
| Week | Task |
|---|---|
| 44 | Move records for 14 residents and 7 day students from paper into the system. |
| 45 | Load succession, authority levels and consent forms for 24 guardians, and each family's trust deed. |
| 46 | Load building rooms and beds, 32 staff, and medicine and stock lists. |
| 47 | Soft launch — old and new systems run side by side and are compared. |
| 48 | Full go-live — the paper system stops and the web system takes over completely. |
For the first two weeks, a support team member is present on every shift, so anyone who gets stuck gets help straight away. The old logbooks and registers are kept for a further two weeks, for emergencies only.
- Analysis of 30 days of real use
- Performance improvements
- Refinements based on staff feedback
- Sensor sensitivity tuned — fewer false alarms
- Backup and recovery tested
- Annual report for the board of trustees
- Custom report building
- Presentation of first-year data
- Requirements set for the mobile app
- One-year milestone
- Caregiver app — daily log, medication rounds, incident reports
- Offline working with sync on reconnect
- Guardian app — daily updates, live location, consent, funds
- Resident assistive mode — large buttons and picture-based navigation
- Bangla voice input piloted
- Behaviour trends and trigger detection
- Nutrition and weight trend analysis
- Early warnings from vital-sign trends
- Independence recommendations
- Cost and usage analysis by building
- Staff skills analysis and roster support
- Financial forecasting and budget alerts
- Preparing and adding the second building to the system
- Review of use by other organisations
- Full eighteen-month review and board presentation
The complete system runs on both web and mobile. With eighteen months of real data, it does more than keep records — it spots trends and warns in advance: which resident's health is declining, which building's costs are rising unusually, which shift is running short.
The seven phases at a glance
| Phase | Months | Weeks | Main work | Milestone |
|---|---|---|---|---|
| Phase 1 | 1–2 | 1–8 | Planning, design, building structure | Sign-in ready |
| Phase 2 | 3–5 | 9–22 | Care, education, dashboards | Alpha test complete |
| Phase 3 | 6–7 | 23–30 | Medical, buildings and operations | Beta test complete |
| Phase 4 | 8–9 | 31–39 | Finance, guardians, connected devices | Full integration test |
| Phase 5 | 10–11 | 40–48 | Training and data migration | Web system fully live |
| Phase 6 | 12 | 49–52 | Stabilisation and reporting | One-year review |
| Phase 7 | 13–18 | 53–78 | Mobile app, analytics, expansion | App launch and eighteen-month report |
LifeCare 360 is a lifelong digital companion for each person. Their medical history, family relationships, finances, daily routine — on campus, at home or on a trip — which room in which building they live in, and the arrangements for their safety — all within one structure. Even when parents are no longer there, the system knows who is responsible, what the spending limits are, and who may make which decisions. It is not just software — it is a written promise that these people will never be left alone.